Feedback is one of the great Organizational Challenges
Giving feedback can be a challenge. Because of how many people were raised, the truth was taboo. They lived with sacred cows and white elephants. Maybe this describes your home life. The good news is giving and receiving feedback is a learnable skill.
Feedback Creates a Basline for Change
When I first work with companies in developing a high-trust high-performance culture, I need a baseline. For that, I’ll use an organizational climate survey, an online questionnaire that gives me feedback about the current culture. You first have to know where you are, before you create a path to where you want to go.
An Anonymous Tool Provides Feedback
At first, most people do not have the relational skills in giving and receiving feedback, so we use an anomoious online tool to give us a starting point. Utilizing this tool is a good start, but I think the goal should be to graduate your company into a culture where 2 way honest dialogue is encouraged. When you get to this point, things really get done.
8 Questions To Providing Feedback
- Do you feel informed and “in” on things?
- Do you feel members of the organization trust each other and offer support to one another?
- Do you feel things are well organized and goals are clearly defined, rather than being confused and chaotic?
- Are you given responsibility to achieve goals, make decisions and solve problems without checking in with superiors each step of the way?
- Do you feel like members of the orgaznization work together towards the overall goals?
- Do you feel recognized and rewarded for good work or do you feel ignored, criticized or punished when something goes wrong?
- What do you see as the top challenges facing our organization?
- What do you see as the top assests of our organization?